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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Louise O'Reilly

April 24, 2026

5  out of  5
rating by Louise O'Reilly
"I have been with Brad Billings State Farm for 25 years. They have always gone the extra mile in helping their clients! All the agents are stellar, Steve, Michele, Renee along with the rest of their staff. I have always received top notch service from day one. My previous agent sold insurance, period, never reviewed my policies to keep them updated. If you want agents who care about your needs this is the place!!
This review is being updated on April 24, 2026. I just want to give a shout out to Steve for all his hard working with helping me deal with Freedom Mortgage and all their demands, also Renee for all her help! You guys are the best, thank you both for your help!!!!"
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Jimmie Velebir

April 8, 2026

5  out of  5
rating by Jimmie Velebir
"The entire staff was EXCELLENT for the driving class my wife and I took. FIVE GOLD STARS to everyone who helped us. A very big THANK YOU to ALL. Thanks again, Jimmie V."
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Linda Miller

March 31, 2026

5  out of  5
rating by Linda Miller
"Agent I spoke with was amazing!!!!!"
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Doug Sieberg

March 27, 2026

5  out of  5
rating by Doug Sieberg
"Great service"
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Brian

March 5, 2026

5  out of  5
rating by Brian
"Purchased snowmobile insurance from Renee at Brad Billings office added medical to it best thing I could have done. Never thing you need it till you do. Thanks you"
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John Caltagirone

February 21, 2026

5  out of  5
rating by John Caltagirone
"Renee did a great job walking me through the claim process and what our policy covers for an auto accident our daughter was involved in. I was able to easily file using the on line claim submittal and received updates very quickly."
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Betty Markgraf

February 3, 2026

5  out of  5
rating by Betty Markgraf
"As we want, especially with insurance, very responsive. Our first Agent from 1968 retired & current Agency for many yrs👏 more than a good neighbor."
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Kari Lipinski

January 16, 2026

5  out of  5
rating by Kari Lipinski
"Renee man she is ammaaazzing!
She helped me so much today Thank you!"
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Drey Brink

January 8, 2026

5  out of  5
rating by Drey Brink
"Extremely helpful people! And Renee goes above and beyond to work with me through all issues and questions. My family has came here for years"
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Steve S550 4matic

January 7, 2026

5  out of  5
rating by Steve S550 4matic
"My experience with Brad's office is great. Knowledgeable and expedious."
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Rachel Connelly

December 28, 2025

5  out of  5
rating by Rachel Connelly
"we have been with Brad Billings Agency for many years - always great service and prices from car to life to homeowners policies. This was again the experience when we recently bought another property and Renee Purrington was 100%+ on the ball in getting us a quote for closing and updating our policies. Another relief was that the rest of the staff is always on hand to handle anything when your particular person is out. Overall, highly responsive, questions answered, and the process efficient and timely. We felt valued, cared about and taken care of. We will continue to stay with this agency and recommend to all. I feel compelled to comment on Renee's excellence in providing options, quotes and ability to explain to us. She is absolutely amazing and made everything happen smoothly! thank you Brad Billings Agency and Renee Purrington, our main contact but Michelle and Robin have been super helpful too. it truly is a TEAM!"
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Carlos Tapia

December 13, 2025

5  out of  5
rating by Carlos Tapia
"CEO Nate & Brian are the best I can’t thank them enough!! Everyone in my life turned their back on me but not Nate & Brian! State Farm always has your back. Thank you guys."
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LV’s Barbershop- Bloomington

December 13, 2025

5  out of  5
rating by LV’s Barbershop- Bloomington
"Brian & Nate are the best in the business. I will make sure to recommend them to everyone I come across. They have a customer for life. Once again thank you gentlemen"
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Brandon Orgeman

December 9, 2025

5  out of  5
rating by Brandon Orgeman
"Let me just say I never leave reviews, but changing my insurance policies went fantastically. If you’re looking for a good agent check out Nate Chan. He is very knowledgeable, and very helpful. If you’re looking for great value policies, at a great price, reach out to this office."
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Eric Kaley

December 8, 2025

5  out of  5
rating by Eric Kaley
"State Farm is truly amazing. They are always there for you."
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Deb Myrom

December 8, 2025

5  out of  5
rating by Deb Myrom
"I worked with Nate Chan today to get new vehicle and home owners insurance. He helped me save a lot of money and was very knowledgeable, helpful, and friendly. I would highly recommend him to others."
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Reyna Rivera

December 7, 2025

5  out of  5
rating by Reyna Rivera
"I just want to take moment to thank you , Brad Billings , for the great deal and the insurance I appreciate it, and I want to thank you , Nata Chan for his service and support understanding very well done English and Spanish. Thanks. Reyna Kiewel."
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steven sollie

December 6, 2025

5  out of  5
rating by steven sollie
"Service is always great !"
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Jenny Rodriguez

December 2, 2025

5  out of  5
rating by Jenny Rodriguez
"Nate C. is extremely helpful and kind, he does a great job of explaining things thoroughly to be able to understand each one of my options that best work for me!"
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Joy Lua

December 1, 2025

5  out of  5
rating by Joy Lua
"I had the great pleasure of working with Robin when I changed carriers. She was very knowledgeable and helped me through the process expeditiously. I’ve called their office for assistance since and have had very courteous help from her colleagues when she is unavailable. Great office!"
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Juliet M

December 1, 2025

5  out of  5
rating by Juliet M
"Very helpful and friendly"
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Abdiqadirarbe Mohamed

November 13, 2025

5  out of  5
rating by Abdiqadirarbe Mohamed
"I have two cars under state farm …. Great Coverage and Great Rates with State Farm I love it"
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Fernando Fuentes

November 10, 2025

5  out of  5
rating by Fernando Fuentes
"I have been with this agency for over 5 years. They always are very nice and helpful. They also are return calls and messages in a timely manner. They are also helpful in letting me know of any discounts that I may be able to get..."
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Glenda Peterson

October 23, 2025

5  out of  5
rating by Glenda Peterson
"Nathan& Robin we’re very helpful- answered all of my questions. Look forward to working with Your agency."
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Cindy Pieper

October 7, 2025

5  out of  5
rating by Cindy Pieper
"Brian Theis is amazing to work with! He goes above and beyond to help us out. Thanks Brian!"