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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mike Bardon

May 28, 2025

5  out of  5
rating by Mike Bardon
"Very informative straight to the point makes me want to do a review more often. Thanks Erica"
We responded:
"Thank you for your review, we appreciate your feedback!"
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Harvey Ettinger

May 27, 2025

5  out of  5
rating by Harvey Ettinger
"Excellent Service...Prompt follow-ups.. Michelle Always does a Great Job for Us!!"
We responded:
"Thank you for your review. We really appreciate your support."
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becky leffler

May 22, 2025

5  out of  5
rating by becky leffler
"The best customer service I have every received. Always available and knowledgeable."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Ryan Maciej

May 22, 2025

5  out of  5
rating by Ryan Maciej
"Excellent customer service."
We responded:
"Thank you for your 5-star review, Ryan! We appreciate your support."
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Julie Herman

May 20, 2025

5  out of  5
rating by Julie Herman
"I love working with the Brad Billings office. the staff is always knowledgable and responsive!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Rob Indrebo

May 19, 2025

5  out of  5
rating by Rob Indrebo
"The best part of using Brad Billings/State Farm is the personal service and support we have received over the past 10+ years. Someone always answers the phone and is quick with an answer. They have never been pushy or pressured us into something we don’t need. The prices are comparable to other insurance companies but the service is second to none."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Scott Spangberg

May 16, 2025

5  out of  5
rating by Scott Spangberg
"They are so easy to work with and very personable. They are always looking for ways to help a customer save money or give them many options, depending on their personal situation."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Kris Jamieson

May 15, 2025

5  out of  5
rating by Kris Jamieson
"Brad and his team have been taking care of me for years. They always handle what's needed with professionalism - and they are fast. I highly recommend them!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Daily Income 2020

May 15, 2025

5  out of  5
rating by Daily Income 2020
"I had a policy review with Erica over the phone and she was very knowledgeable of the insurance products that I have with State Farm and even told me things that I’d didn’t even know as included in the policies. I felt very satisfied with my policy review. We have been with State Farm for many years Mario & Jess D"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Philip Charlson

May 14, 2025

5  out of  5
rating by Philip Charlson
"I have been using Brad Billings for a number of years. Always a quick reply when needed."
We responded:
"Thank you for your 5 star review! We are happy to hear you have had a good experience working with our office. "
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Denise Aanonson

May 13, 2025

5  out of  5
rating by Denise Aanonson
"Always excellent support with questions via phone and they are welcoming when you just drop in. All staff are knowledgeable and able to problem solve immediately. They are just nice folks!"
We responded:
"Thank you for your 5 star review Denise. We are happy to hear you have had a positive experience with our office and staff. We look forward to continue to work with you. "
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Christy Lewis

May 13, 2025

5  out of  5
rating by Christy Lewis
"Robin is fantastic! She is responsive and has been extremely helpful over the years. I would recommend!"
We responded:
"Thank you for your 5 star review Christy. We are glad you have had great experience working with Robin and out office. "
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Kriste Laudenbach

May 7, 2025

5  out of  5
rating by Kriste Laudenbach
"I have had this insurance company since I was 16 years old. They are so helpful so I’ve had them for 33 years anytime I call Renee Robin Steve help right away with any of your issues I just called. I noticed my son had a crack in his windshield, I called Renee. She got it all set up and ready to go for it to be fixed. I recommend this insurance company to anybody."
We responded:
"Thank you for your 5 star review Kriste. We are very happy you have had a positive experience working with us and thank you for your loyalty. We look forward to working with you for many more years!"
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Jim Graff

May 1, 2025

5  out of  5
rating by Jim Graff
"It was a pleasure working with Erica today. I needed something sent over to me in a timely manner and she was able to get it to me quickly. I would highly recommend Brad and his team. An absolute amazing experience. Thank you!!"
We responded:
"Thank you for your review. We are pleased to to know you had a great experience with Erica. Please reach out in the future if you need further assistance. "
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Louise O'Reilly

April 23, 2025

5  out of  5
rating by Louise O'Reilly
"I have been with Brad Billings State Farm for 25 years. They have always gone the extra mile in helping their clients! All the agents are stellar, Steve, Michele, Renee along with the rest of their staff. I have always received top notch service from day one. My previous agent sold insurance, period, never reviewed my policies to keep them updated. If you want agents who care about your needs this is the place!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Kyle Diethelm

April 22, 2025

5  out of  5
rating by Kyle Diethelm
"Smooth and quick adjustments to policies"
We responded:
"Thank you for your review Kyle, we appreciate it. "
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Gregg Olson

April 22, 2025

5  out of  5
rating by Gregg Olson
"Everyone at Brad Billings Insurance is super responsive, friendly, and professional. I would highly recommend utilizing them for all of your insurance needs."
We responded:
"We are so happy to hear you had a great experience at Brad Billings State Farm. Your review made our day!"
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Jennifer Lovegreen

April 22, 2025

5  out of  5
rating by Jennifer Lovegreen
"Erica took the time to go through all of our policy’s. We appreciated the time and energy to make sure everything was up to date."
We responded:
"We are happy to hear your experience reviewing your policies with Erica was helpful. We look forward to continue to work with you. "
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Huntboy 285

April 21, 2025

5  out of  5
rating by Huntboy 285
"Made it very quick and easy"
We responded:
"Thank you for your review, we really appreciate it!"
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Dan Hier

April 21, 2025

5  out of  5
rating by Dan Hier
"I have been with other insurance companies but was not satisfied with service or rates. I have been with Brad since he has been in Shakopee. They always do a yearly review to update coverage. Erica just did my review and explained all coverages to make sure I understood all plans. Thanks"
We responded:
"Thank you for your review Dan and your loyalty, it really means a lot to us. We are pleased to hear your review with Erica went well. We look forward to continue to work with you. "
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Meesha Varela

April 18, 2025

5  out of  5
rating by Meesha Varela
"I've had this insurance agent for YEARS and he's amazing, period! I love the staff and they're helpful and pleasant to talk to. They've walked me through everything. I'm a loyal customer and wherever my agent goes, that's where my family and I will be."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Brandon Schultz

April 11, 2025

5  out of  5
rating by Brandon Schultz
"Brain helped me with an auto/renter policy and he was amazing! Very professional and the process was very quick I’m so glad I stopped in. I definitely felt like family from the start"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Jack Heyer

February 25, 2025

5  out of  5
rating by Jack Heyer
"Great staff! Brian helped me get the best deal possible."
We responded:
"Thank you for your review Jack. We are happy to hear you had a great experience working with Brian at Brad Billings State Farm!"
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Charles Schubert

February 25, 2025

5  out of  5
rating by Charles Schubert
"Great experience, helped me get all my insurance needs met!! Brian and Robin were amazing to work with, overall great staff!!!"
We responded:
"Thank you Charles, we really appreciate your review. We are pleased to hear you had an amazing experience. "
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Kayla

January 29, 2025

5  out of  5
rating by Kayla
"I literally super love these guys. Got car, rental, and now home insurance from them. Robin is so easy to work with and they always have super fair prices. Strongly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "