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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Drey Brink

January 8, 2026

5  out of  5
rating by Drey Brink
"Extremely helpful people! And Renee goes above and beyond to work with me through all issues and questions. My family has came here for years"
We responded:
"Thank you so much for your kind words, Drey! We’re thrilled to hear that Renee and the team have been able to assist you and your family over the years. We truly appreciate your continued trust and support!"
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Steve S550 4matic

January 7, 2026

5  out of  5
rating by Steve S550 4matic
"My experience with Brad's office is great. Knowledgeable and expedious."
We responded:
"Thank you, Steve! We really appreciate your kind words. We’re glad to hear you had a knowledgeable and efficient experience with our office. We’re always here to help whenever you need us!"
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Rachel Connelly

December 28, 2025

5  out of  5
rating by Rachel Connelly
"we have been with Brad Billings Agency for many years - always great service and prices from car to life to homeowners policies. This was again the experience when we recently bought another property and Renee Purrington was 100%+ on the ball in getting us a quote for closing and updating our policies. Another relief was that the rest of the staff is always on hand to handle anything when your particular person is out. Overall, highly responsive, questions answered, and the process efficient and timely. We felt valued, cared about and taken care of. We will continue to stay with this agency and recommend to all. I feel compelled to comment on Renee's excellence in providing options, quotes and ability to explain to us. She is absolutely amazing and made everything happen smoothly! thank you Brad Billings Agency and Renee Purrington, our main contact but Michelle and Robin have been super helpful too. it truly is a TEAM!"
We responded:
"Thank you so much, Rachel, for your thoughtful and detailed review. We truly appreciate your many years of trust in our agency. We’re glad Renee, along with Michelle and Robin, provided excellent support and made the process smooth and efficient. Knowing you feel valued and well taken care of means a great deal to our entire team. Thank you for your recommendation—we’re grateful to have you as part of our State Farm family!"
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Carlos Tapia

December 13, 2025

5  out of  5
rating by Carlos Tapia
"CEO Nate & Brian are the best I can’t thank them enough!! Everyone in my life turned their back on me but not Nate & Brian! State Farm always has your back. Thank you guys."
We responded:
"Thank you so much for your kind words, Carlos! We’re thrilled to hear that Nate and Brian were able to provide the support and service you needed. Your trust and feedback mean a lot to our team, and we truly appreciate you sharing your experience!"
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LV’s Barbershop- Bloomington

December 13, 2025

5  out of  5
rating by LV’s Barbershop- Bloomington
"Brian & Nate are the best in the business. I will make sure to recommend them to everyone I come across. They have a customer for life. Once again thank you gentlemen"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Brian and Nate provided such an excellent experience. Your recommendation means a lot to our team, and we truly appreciate your support. We look forward to continuing to serve you whenever you need us!"
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Brandon Orgeman

December 9, 2025

5  out of  5
rating by Brandon Orgeman
"Let me just say I never leave reviews, but changing my insurance policies went fantastically. If you’re looking for a good agent check out Nate Chan. He is very knowledgeable, and very helpful. If you’re looking for great value policies, at a great price, reach out to this office."
We responded:
"Hi Brandon! Thank you so much for taking the time to share a review, especially since you normally don’t! I’m thrilled to hear that Nate was able to make the insurance process smooth and help you find great value coverage. We truly appreciate your trust and your recommendation—it means a lot to our team!"
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Eric Kaley

December 8, 2025

5  out of  5
rating by Eric Kaley
"State Farm is truly amazing. They are always there for you."
We responded:
"Thank you so much, Eric! We’re thrilled to hear that you’ve had such a positive experience with our office. Being there for our clients and making sure you feel supported is always our top priority, and your kind words mean the world to us. We truly appreciate your trust in State Farm!"
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Deb Myrom

December 8, 2025

5  out of  5
rating by Deb Myrom
"I worked with Nate Chan today to get new vehicle and home owners insurance. He helped me save a lot of money and was very knowledgeable, helpful, and friendly. I would highly recommend him to others."
We responded:
"Thank you so much, Deb! I’m so glad to hear that Nate was able to help you save money and guide you through your new vehicle and homeowners insurance with such care and knowledge. We truly appreciate your trust and recommendation, and we’re thrilled to have you as part of our State Farm family!"
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Reyna Rivera

December 7, 2025

5  out of  5
rating by Reyna Rivera
"I just want to take moment to thank you , Brad Billings , for the great deal and the insurance I appreciate it, and I want to thank you , Nata Chan for his service and support understanding very well done English and Spanish. Thanks. Reyna Kiewel."
We responded:
"Reyna, thank you so much for your kind words! We’re thrilled to hear that you had a positive insurance experience with our team here at Brad Billings State Farm, and we truly appreciate your trust in our office. We’re always here to help!"
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steven sollie

December 6, 2025

5  out of  5
rating by steven sollie
"Service is always great !"
We responded:
"Steven, thank you for your kind words! We’re thrilled to hear that you’ve had a great experience with our State Farm office and appreciate your trust in us."
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Jenny Rodriguez

December 2, 2025

5  out of  5
rating by Jenny Rodriguez
"Nate C. is extremely helpful and kind, he does a great job of explaining things thoroughly to be able to understand each one of my options that best work for me!"
We responded:
"Thank you for your kind words, Jenny! We’re so glad Nate could help make the insurance process clear and easy to understand. It’s always our goal to ensure each client feels confident in their coverage choices. We appreciate your trust in our State Farm team!"
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Joy Lua

December 1, 2025

5  out of  5
rating by Joy Lua
"I had the great pleasure of working with Robin when I changed carriers. She was very knowledgeable and helped me through the process expeditiously. I’ve called their office for assistance since and have had very courteous help from her colleagues when she is unavailable. Great office!"
We responded:
"Thank you for sharing your positive experience, Joy! We’re thrilled to hear Robin and the team were able to assist you efficiently and provide courteous support. We truly appreciate your trust in our State Farm office for your property and vehicle insurance needs!"
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Juliet M

December 1, 2025

5  out of  5
rating by Juliet M
"Very helpful and friendly"
We responded:
"Juliet, thank you for your kind words! We’re glad our team could provide helpful and friendly service. We appreciate your trust in us for your vehicle insurance needs!"
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Abdiqadirarbe Mohamed

November 13, 2025

5  out of  5
rating by Abdiqadirarbe Mohamed
"I have two cars under state farm …. Great Coverage and Great Rates with State Farm I love it"
We responded:
"Hi Abdiqadirarbe! Thank you so much for your kind words! We’re thrilled to hear you’re happy with your insurance coverage and rates. We really appreciate you taking the time to share your positive experience!"
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Fernando Fuentes

November 10, 2025

5  out of  5
rating by Fernando Fuentes
"I have been with this agency for over 5 years. They always are very nice and helpful. They also are return calls and messages in a timely manner. They are also helpful in letting me know of any discounts that I may be able to get..."
We responded:
"Thanks, Fernando! We appreciate your trust in our State Farm office over the years and are always happy to help you find the best coverage and discounts available!"
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Glenda Peterson

October 23, 2025

5  out of  5
rating by Glenda Peterson
"Nathan& Robin we’re very helpful- answered all of my questions. Look forward to working with Your agency."
We responded:
"Glenda, we really appreciate your kind words! Nathan and Robin will be thrilled to hear your feedback. We’re excited to have you with our agency!"
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Cindy Pieper

October 7, 2025

5  out of  5
rating by Cindy Pieper
"Brian Theis is amazing to work with! He goes above and beyond to help us out. Thanks Brian!"
We responded:
"Cindy, thank you for your review! We’re glad Brian provided excellent service and support. We truly appreciate your trust in our team!"
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David peterson

September 5, 2025

5  out of  5
rating by David peterson
"As our lives grew more complex over the years…kids now all have cars, we’ve done the series of kitchen upgrades, new roof on the house…State Farm—Brad Billings and his team—have kept up with it all, streamlined things for us, helped us navigate to the best rates and most appropriate coverages, etc.. We are so appreciative of the team there and we see them as real partners in all of our changes. Hats off to them for the effort and time and thoughtfulness they put into their services every day. State Farm as a company, and Brad Billings as a team, have our highest recommendation to anyone looking for a reliable and long term insurance partner."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Anne Colestock

September 4, 2025

5  out of  5
rating by Anne Colestock
"I would give ten stars if I could, Renee (dunno if that's the right spelling) and Robin have both been absolutely amazing over the years. So much so that even though I no longer do business with this particular agency (cause I moved out of their service area) I still occasionally call to chat and make sure they're doing well! Michelle has also been a pleasure to work with, though we've talked much less frequently. Thanks Brad for maintaining a wonderful crew, and if we ever move back to Minnesota we'll be rejoining your family."
We responded:
"Thank you for your review Anne, we look forward to chatting with you too. If you move back to the area, give us a call we would be happy to assist and set you back up in our agency. Best wishes in your new home!"
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Dean Peter

August 22, 2025

1  out of  5
rating by Dean Peter
"Agency made many errors did Let me drive around for 3 months without insurance. But that s not the only error. Called Brad and he went off of me called me I am a spoiled brat and other bad things that I have recorded I am 63 years old . He certainly blamed everything on me but I was rude to his employees. I I just lamented about their errors. Yes I did call law enforcement after his threats on the phone. I used to deal with a Bryan there who was really nice but the way Brad Billings treated me was discriminatory ( I am a German) rude and he has no idea about being professional especially when they make the mistakes. I was only once in his office to sign the policies I have turned this over to the dept of commerce and other entities . After I switched to a different agent things went super smooth. There are great State Farm agents out there- he is not one of them so be aware"
We responded:
"Thank you for taking the time to share your feedback. We take all customers concerns seriously and always strive to provide accurate, timely service. While we cannot discuss specific policy details publicly, we do want to clarify that all of our customers are provided with active coverage in accordance with state and carrier requirements. We understand that insurance matters can sometimes feel frustrating, and we regret that you have felt dissatisfied. At the same time, it’s important that our agency maintains a respectful and professional environment for both customers and staff. To ensure you receive the best possible support, we have referred you to another licensed agent who will be able to assist you moving forward. We wish you the very best in your future insurance needs. "
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Antwoin Stephens

July 25, 2025

5  out of  5
rating by Antwoin Stephens
"l have been with Brad billings office for years and they’ve been nothing but helpful when I need them always answer my questions. Always attentive and I always leave feeling valued! Thanks for all you do!! 😊 so outstanding and grateful to have them."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Susan Sandoval

July 23, 2025

5  out of  5
rating by Susan Sandoval
"I have never had a less-than excellent interaction with Brad Billings State Farm, and today was no exception. Renee took my call at their office, and patiently walked me through every step! Great service!"
We responded:
"Thank you for your positive feedback. We really appreciate hearing you had an excellent experience with Renee and our office. We look forward to continuing to work with you. "
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Kevin Berglund

June 20, 2025

5  out of  5
rating by Kevin Berglund
"A+ prompt attention and customer service exceeds expectations. Renee is the best!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Lindsey Petersen

June 12, 2025

5  out of  5
rating by Lindsey Petersen
"My husband and I recently went through a policy review with Erica. She was very knowledgeable and helpful. Have been with Brad Billings office for well over a decade and anyone we have had to work with at this location has always been friendly and helpful."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Montana Monnens

June 11, 2025

5  out of  5
rating by Montana Monnens
"Renee is the best!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "